SLM Facility Solutions Nationwide Honored with Resource Services Pinnacle Award from Restaurant Supply Chain Solutions
Green Lane, Pennsylvania – April 16, 2014 – SLM Facility Solutions
Nationwide, which sources and manages a variety of
competitively priced facility management services with a national network of
over 12,000 licensed and insured vendors, was recently awarded the 2013 Resources Services Pinnacle Award
from Restaurant Supply Chain Solutions (RSCS) during their KFC brand conference
in February.
“SLM did an amazing job last year handling customer
service issues extremely promptly, was proactive in all situations whether
dealing with franchisees or RSCS team members, and followed all eight criteria
to improve service levels,” said Cindy Dahl, Facility Services Manager at RSCS.
RSCS eight
criteria for the Pinnacle Award include:
Exceptional
customer follow-up and follow-through and 24-hour turnaround of sales leads and
service issues for RSCS Resource Services and their customers; value-added
discount services for the Yum! Brands systems (right price/discount, correct
product offering and simple process to obtain
service/product); timely submission of sourcing/directory fee payments to RSCS
Resource Services ; quarterly vendor participation reports sent to RSCS
Resource Services; adherence to directory, email and other marketing deadlines
set forth by RSCS Resource Services; one point of contact for the Yum! Brands system for communication
with franchisees; proactive in keeping in contact throughout the year with RSCS
Resource Services; and proactive annual reviews of account with RSCS Resource
Services
“It is always an honor to be recognized by
your peers and your customers for an achievement, and all of us at SLM are honored to have received the 2013 Resource Services Pinnacle Award
from RSCS,” said Susan
Daywitt, Founder and Chief Executive Officer of SLM. “To be recognized by one of the largest
purchasing cooperative in the quick-service restaurant industry, the exclusive
supply chain management organization for Yum! Brands and its three
national restaurant brands KFC, Pizza Hut
and Taco Bell, is a milestone for our
entire team at SLM.”
About SLM Facility Solutions Nationwide:
SLM Facility Solutions Nationwide
provides facility service solutions in the fields of waste and recycling,
grease trap pumping/jetting, plumbing, cooking oil removal, kitchen exhaust
cleaning and sustainability consulting. SLM
bids, analyzes, customizes reports, pays vendor bills monthly and
guarantees the accountability of its staff in all that is required of the team.
Available nationwide, SLM’s services
reduce client costs an average of 25 percent. SLM partners with facility managers
to assure their properties run smoother to enhance profitability. SLM
Facility Solutions Nationwide is the chosen management provider of many
businesses, retail companies, and high-profile restaurants nationwide, with
over 15,000 clients from coast to coast and more than 12,000 partners in its
nationwide preferred vendor program. Additional information on SLM is available at http://www.slmwaste.com.